L898's Privacy Policy — Your information is completely safe with us

1. Introduction & Scope

L898 (l898.pro) is an international online gaming platform serving users in Bangladesh and across the globe. This privacy policy applies to all services, websites, and applications operated under the l898 platform.

The core purpose of our privacy policy is to keep you fully informed — what data we collect, why we collect it, and how it is kept secure. l898 believes data protection is not just a legal obligation, but an ethical responsibility to our users.

This Privacy Policy was last updated in January 2026. Any future changes will be published on this page, and users will be notified in advance of any significant updates.

2. What Information We Collect

L898 only collects the information needed to provide you with the best possible service. We never collect data that is unnecessary.

Beyond the information above, we automatically collect certain technical data such as cookie data and session logs. These are used primarily to ensure platform functionality and improve the user experience.

3. How Your Information Is Used

L898 uses your information only for defined purposes. We never use your data for unauthorized or unnecessary activities.

• Account Management: The information you provide is used to create, verify, and manage your account.
• Payment Processing: Payment information is used to process deposits and withdrawals smoothly.
• Customer Support: Our support team can access your account information to resolve your issues quickly.
• Security & Fraud Prevention: Device and session data is analyzed to detect unusual activity and keep accounts secure.
• Legal Compliance: Certain data is retained to meet legal obligations under AML and KYC requirements.
• Responsible Gaming: Your gaming patterns are monitored so we can offer assistance when needed.
• Marketing (Optional): Promotional offers and updates are sent with your consent. You may opt out at any time.

4. Who Your Information Is Shared With

L898 never sells your information to third parties for commercial purposes. However, data may be shared with specific parties in limited circumstances.

• Payment Processors: Payment gateways such as bKash, Nagad, Rocket, or your bank receive the necessary information to complete your transaction.
• Legal Authorities: Data may be disclosed in response to a court order or a valid request from a regulatory authority.
• Security Partners: Trusted technology partners may process limited data to support fraud detection and cybersecurity.
• Game Providers: The game software company whose games you are playing may access game results and round data — but not your personal information.

All third parties are bound by confidentiality agreements with us and may only use your data for the specified purposes.

5. Cookie Policy

L898 uses cookies on its website to enhance your experience. Cookies are small text files stored in your browser.

• Essential Cookies: These cookies are essential for maintaining your login session and ensuring the platform functions correctly. They cannot be disabled.
• Functional Cookies: These cookies remember your preferences, language, and settings.
• Analytics Cookies: Anonymized data is collected to help us understand how users interact with the platform.
• Security Cookies: Security cookies are used to prevent fraud and CSRF attacks.

6. Data Security Measures

L898 follows the highest industry security standards to keep your personal information safe. Our security framework includes:

• 256-bit SSL/TLS encryption — across all data transmissions.
• Firewall and intrusion detection systems — at the server level.
• Regular third-party security audits and penetration testing.
• Two-Factor Authentication (2FA) available.
• Automated system for detecting unusual activity.
• Strict internal access controls for sensitive information.

Our security team monitors systems around the clock and responds immediately to any suspicious activity. That said, no one can guarantee 100% security on the internet. Keeping your password safe and avoiding suspicious links is also your responsibility.

7. Your Rights

L898 believes every user is the owner of their own data. We therefore guarantee you the following rights:

• Right of Access: You can request a copy of the information we hold about you at any time.
• Right to Rectification: You may request corrections to any inaccurate or incomplete information we hold about you.
• Right to Erasure: You may request deletion of your data under certain conditions (excluding data we are legally required to retain).
• Right to Restriction of Processing: You may request that the processing of your data be restricted in certain circumstances.
• Right to Portability: You can request a copy of your data in a machine-readable format.
• Right to Object: You may object to your data being used for marketing or profiling purposes.

To exercise these rights, please reach out to our support team. We typically respond within 30 days.

8. Data Retention Period

How long l898 retains your data depends on the type of information and applicable legal requirements.

• Account Information: For the duration of account activity and up to 5 years after closure (as required by law).
• Transaction Records: Mandatory retention of 5–7 years under AML regulations.
• KYC Documents: Up to 5 years after account closure.
• Log Files: Retained for a maximum of 12 months for security purposes.
• Marketing Information: Deleted immediately upon withdrawal of consent.

9. Protection of Minor Users

L898's services are strictly for users aged 18 and above. We do not knowingly collect data from minors.

Age is verified at registration, and a government-issued ID is required during the KYC process to confirm eligibility. If we discover that a minor has created an account, it will be closed immediately and all collected data will be deleted.

10. Changes to the Privacy Policy

L898 may update this privacy policy from time to time. Depending on the nature and significance of the changes, we will take the following steps:

• Minor Changes: Updated directly on this page, with the revision date changed at the top of the page.
• Major Changes: Users are notified in advance via email or platform notification.
• Significant Changes: At least 30 days' notice will be given before any changes take effect.

We recommend checking this page regularly. Continued use of the platform after any changes have taken effect will be considered acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or complaints about our Privacy Policy, don't hesitate to get in touch. The l898 Data Protection Team is here to help.

We provide support in Bengali and place the highest importance on protecting your privacy. We are always ready to answer any questions you may have.